Frequently Asked Questions

  • Q : I am unable to place order?
    A : While we have try to put in best program and algorithms, we are unsure about your exact problem for any search problem or issues you can E-mail or screenshot at
  • Q : Do you charge for delivery?
    A : Order above Rs. 100/- have free delivery. For lesser value orders delivery charges are Rs. 20/- delivery
  • Q : What are your delivery hours?
    A : Open 7:30 AM and closes 10:30 PM.
  • Q : How long do you take to deliver?
    A : Our promise delivery time is 60 min on time for the ordering.
  • Q : Can I order from any location?
    A : Within our service area are serving up to 10km from ring road.
  • Q : Do you support bulk orders?
    A : We serve corporate government organization and institute.
  • Q : How can I cancel my order?
    A : Order cancelation is permitted.
  • Q : Is there a minimum order value?
    A : No.
  • Q : Can I place my order with specific delivery time?
    A : No, as of now we do not have any provision for schedule delivery however we have long service of now 7:30 AM to 10:30 PM.
  • Q : What are the available mode of payments on soupx?
    A : We accepted all popular payment like – Cards, UPI, Wallet, Paytm, Net banking, EMI.
  • Q : How can I connect with soupx team?
    A : soupx team is accessible at