Frequently Asked Questions

• Q : I am unable to place order?
  A : While we have try to put in best program and algorithms, we are unsure about your exact problem for any search problem or issues you can E-mail or screenshot at hello@soupx.in.
• Q : Do you charge for delivery?
  A : Order above Rs. 100/- have free delivery. For lesser value orders delivery charges are Rs. 20/- delivery
• Q : What are your delivery hours?
  A : Open 7:30 AM and closes 10:30 PM.
• Q : How long do you take to deliver?
  A : Our promise delivery time is 60 min on time for the ordering.
• Q : Can I order from any location?
  A : Within our service area are serving up to 10km from ring road.
• Q : Do you support bulk orders?
  A : We serve corporate government organization and institute.
• Q : How can I cancel my order?
  A : Order cancelation is permitted.
• Q : Is there a minimum order value?
  A : No.
• Q : Can I place my order with specific delivery time?
  A : No, as of now we do not have any provision for schedule delivery however we have long service of now 7:30 AM to 10:30 PM.
• Q : What are the available mode of payments on soupx?
  A : We accepted all popular payment like – Cards, UPI, Wallet, Paytm, Net banking, EMI.
• Q : How can I connect with soupx team?
  A : soupx team is accessible at hello@soupx.in